At The Psychic Sophia, your privacy and trust are held as sacred. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We collect only the information necessary to provide our services:

• Contact details (name, email address, phone number)
• Booking and session-related information
• Shipping address when you purchase physical products
• Payment information (processed securely by trusted third-party providers)
• Any details you choose to share during consultations or correspondence

2. How We Use Your Information

We use your information solely to:

• Deliver and personalise your sessions and services
• Process bookings and payments
• Communicate important updates and confirmations
• Provide the highest standard of discreet, personalised care

3. Confidentiality

All information shared during sessions and services is treated with absolute confidentiality and is never shared with third parties.

4. Data Sharing

We do not sell or share your personal data for marketing purposes. It may be shared only with trusted service providers (such as payment processors and secure hosting) who are bound by strict confidentiality obligations, or as required by law.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. You may also opt out of any marketing or non-essential communications whenever you wish.

6. Data Security

We take the security of your information extremely seriously and implement robust technical and organisational measures to protect it. Your data is handled with the utmost care and discretion appropriate for our discerning clientele.

7. Cookies

Our website uses essential cookies to ensure it functions smoothly. Upon your first visit, you will see a clear cookie consent banner where you can easily manage your preferences. You are always free to adjust these settings at any time.

8. Retention of Data

We retain your personal data only for as long as necessary to provide our services.

Contact

If you have any questions about this Privacy Policy, please email us at office@thepsychicsophia.com.